Activation

Gift cards can be purchased for any amount between £10 and £200.

Redemption

Gift cards can be used at all UK MUJI stores, excluding MUJI online and concessions. They cannot be exchanged for cash, used to pay for other further gift cards, or used to pay for 3rd party products/services (books, community markets, local food).

No change is given on any gift card transaction, but any remaining balance is carried over for future use.

For returns and exchanges on gift card transactions, any money owed will be added to the balance of the original gift card, or a new gift card where the original is not available.

Validity

Gift cards are valid for 24 months since activation. Any remaining balance after this period will be cancelled.

The card balance can be checked by using the balance check above.

Gift cards should be treated as cash; they are not a credit or charge cards. MUJI will not accept liability for lost, stolen, or damaged cards.

Cancellation

Gift cards cannot be returned or refunded, except in accordance with your statutory rights.

Changes

MUJI reserves the right to amend the terms and conditions of gift cards at any time, and to take appropriate action, including the cancellation of the card, if, in its discretion, it deems such action necessary. This does not affect your statutory rights.